BBM Android Opens in Browser? Here's the Complete Solution!
Are you frustrated because your BBM for Android keeps opening in your browser instead of the app? Don't worry, you're not alone! This annoying issue can be caused by several factors, but thankfully, there are several solutions you can try. This comprehensive guide will walk you through troubleshooting steps to get your BBM app working correctly again.
Understanding the Problem: Why BBM Opens in Browser
Before diving into the solutions, let's understand why this might be happening. The most common culprits are:
- Outdated BBM App: An outdated app can be riddled with bugs and inconsistencies, leading to unexpected behavior like opening in the browser.
- Corrupted App Data: Sometimes, the app's stored data becomes corrupted, preventing it from launching correctly.
- Browser Default Settings: In some cases, your Android device might be incorrectly configured to open BBM links in your browser.
- Conflicting Apps: Other apps or system processes might interfere with BBM's functionality.
Step-by-Step Troubleshooting Guide: Fix BBM Opening in Browser
Here's a detailed guide on how to resolve the issue:
1. Update the BBM App:
- This is the most straightforward solution. Check your Google Play Store for any available updates for the BBM app. Tap "Update" if an update is available. Restart your device after the update.
2. Clear Cache and Data for BBM:
- Go to your Android device's Settings > Apps > BBM.
- Tap on Storage or Manage Storage.
- Tap on Clear Cache and then Clear Data. This will delete temporary files and settings, potentially resolving the issue. Note: Clearing data will log you out of BBM, so you'll need to log back in after this step.
3. Check Browser Default Settings:
- Itβs possible your default browser is set to open all links instead of delegating this task to the correct app. Navigate to your phone's Settings > Apps > Default Apps > Browser App. Ensure that your preferred browser is set as the default. Then, try opening BBM again.
4. Reinstall the BBM App:
- If clearing the cache and data doesn't work, try uninstalling and reinstalling the BBM application. This is a more drastic measure but might be necessary if the app files are severely corrupted.
5. Check for Conflicting Apps:
- Occasionally, other apps can interfere. Consider temporarily disabling any recently installed apps, particularly those related to messaging or communication. Restart your phone and see if the problem persists.
6. Restart Your Device:
- A simple device restart often resolves temporary software glitches. Try this step before resorting to more complex solutions.
7. Check for System Updates:
- An outdated Android operating system could also contribute. Go to your device Settings > System > System Update to check for updates. Installing updates often fixes compatibility issues.
8. Factory Reset (Last Resort):
- As a last resort, consider performing a factory reset on your Android device. Back up your data before doing this. This will erase all data from your phone and restore it to its original factory settings. Only use this as a last resort if all else fails.
Preventative Measures: Keeping BBM Running Smoothly
To prevent this issue from recurring, follow these best practices:
- Regularly Update Apps: Keep your apps, including BBM, updated to the latest versions to benefit from bug fixes and performance improvements.
- Clear Cache Regularly: Periodically clear the cache and data for your apps to prevent the accumulation of corrupted files.
- Manage Installed Apps: Keep a close eye on the apps you install. Avoid apps from untrusted sources to minimize conflicts.
By following these steps, you should be able to resolve the issue of BBM opening in your browser. Remember to try the solutions in the order presented, starting with the simplest. If the problem persists after trying all these steps, it may be worthwhile contacting BBM support for further assistance.
